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     I fully understand your request about successful cases, as it reflects your interest in evaluating the quality of our products and the overall capability of our company. To be completely transparent, the SamBake brand itself was officially launched in 2025. However, our team and founder have been active in the bakery equipment industry for more than 20 years. Before SamBake was created, we had already helped at least 50 bakery equipment brands establish themselves successfully in the Chinese market, many of which are now well-recognized names in the industry.     For international markets, we have accumulated over 10 years of technical know-how and hands-on experience, covering product design, precision manufacturing, and customized solutions. With the support of advanced European machinery, such as Bystronic precision cutting systems and Salvagnini bending centers, we are fully confident in our ability to deliver high-performance, reliable, and customizable bakery equipment to partners worldwide.     We also understand that new partners may need faster ways to build trust and evaluate our capability. For this reason, SamBake has introduced a one-unit minimum order policy. This approach is designed to minimize your initial cost and risk while giving you the opportunity to personally verify our product quality, service responsiveness, and production strength. In this way, you can start small, test our equipment, and then expand with confidence once you see the results.     In short, while SamBake as a brand is new, our experience, technology, and proven track record with partners give us the confidence to support entrepreneurs and distributors who want to establish their own strong bakery equipment brands.

     Our founder, Mr. Sam, has been deeply engaged in the bakery equipment industry for more than 20 years. He officially started his entrepreneurial journey over 10 years ago, and during this period he accumulated valuable experience in designing and manufacturing reliable, high-performance bakery equipment. In 2025, he launched the SamBake brand as a new chapter dedicated to serving entrepreneurs and partners who aim to build high-quality bakery equipment brands. Unlike traditional manufacturers, SamBake was created with the specific mission of providing tailor-made solutions for customers who value customization, efficiency, and brand differentiation.     Since its establishment, SamBake has carried forward strict quality standards and a strong commitment to innovation. Over the past decade, our team has continuously upgraded production capabilities with advanced machinery, including Bystronic precision cutting systems and Italian Salvagnini bending centers, ensuring that every piece of equipment meets international standards of performance and reliability. With these advantages, SamBake has earned trust from global clients who seek not only equipment, but also a long-term partner to support their growth.     Every advantage of SamBake—from one-unit minimum order support, flexible OEM & ODM services, to color and logo customization—is designed specifically for entrepreneurs who want to stand out in a competitive market. We believe that our focus on customization and efficiency truly reflects the needs of modern bakery businesses.     To learn more about our development and the vision behind our brand, we invite you to explore our official SamBake Brand Story page. We are confident that through continuous innovation and refined craftsmanship, SamBake is becoming a trusted leader in the bakery equipment industry and will keep delivering more customized, efficient, and reliable solutions to our global partners.

      Thank you for your interest in collaborating with SamBake! We're a professional custom baking equipment designer and manufacturer, dedicated to being a strategic partner for bakery brands and dealers. We firmly believe that true success is achieved together.      To start a partnership, please send a detailed collaboration proposal to our email: sales@sambake.com. To help us evaluate your request efficiently, please include the following key information:Your company/personal profile: A brief introduction to your business.Type of collaboration: Are you seeking OEM/ODM services or are you interested in becoming a channel partner? We specialize in providing customized solutions for independent bakers, small bakery brands, and distributors.Product lines of interest: Specify the types of baking equipment you are interested in, such as deck ovens, mixers, or dough dividers.Expected quantity and timeline: This helps us provide an accurate solution. We are proud to offer a flexible MOQ of just 1 unit, which is ideal for market validation and fast, cost-efficient market entry.      Once we receive your email, our professional team will respond within 1-2 business days. We look forward to working with you to turn your extraordinary vision into tangible business success.

      At SamBake, we're committed to transparency and ensuring you have all the information you need to make an informed decision for your business.      You can learn more about our baking equipment through these channels:Official Website: Our website (www.sambake.com) is your primary source for information. You can browse our full product line, which covers the entire baking workflow from dough preparation, dividing, proofing, to baking. Each product page provides detailed specifications, core advantages, and customization options.Product Brochures and Catalogs: We offer comprehensive product brochures with in-depth technical specs and high-resolution images. You can request a digital copy from our sales team at any time.Our Expert Team: Our sales and technical teams have over 10 years of experience in commercial baking equipment manufacturing. They can not only answer your technical questions but also provide personalized customization consultations.Industry Trade Shows: We actively participate in major global trade shows. At our booth, you can experience our equipment firsthand and have one-on-one discussions with our experts.      We are here to help you build your own product line and grow your business with reliable, high-performance equipment.

      We provide a 12-month warranty for all SamBake equipment, including our professional commercial deck ovens. This warranty is our commitment to your investment, ensuring your equipment's reliability in daily operations.      This warranty is not applicable to damage caused by the following:Unauthorized Modifications or Repairs: Any alterations, modifications, or repairs performed on the equipment by unauthorized personnel or without the prior written consent and supervision of a SamBake representative will immediately void this warranty. This includes but is not limited to, the installation of third-party components or any attempts to service the product's internal mechanisms without our approval.Improper Use and Negligence: This warranty does not cover damage resulting from misuse, improper installation, or operation of the equipment in a manner inconsistent with the instructions outlined in the official SamBake owner's manual. We are not responsible for any personal injury or property loss caused by user negligence, including failure to perform regular maintenance, using the equipment for unintended purposes, or operating it in unsafe conditions.External Factors and Force Majeure: Damage caused by external events, including natural disasters or acts of God such as lightning strikes, floods, or fires, is not covered. Similarly, electrical failures resulting from abnormal voltage, power surges, or fluctuations outside of the product's specified operating range are also excluded.Incompatible Parts and Accessories: The use of spare parts, accessories, or consumables (e.g., cleaning agents) that are not genuine SamBake-certified components will void this warranty. Using unapproved parts can lead to equipment malfunction and potential safety hazards.Consumable and Wear-and-Tear Items: Certain components that are subject to normal wear and tear are not covered under this warranty. This includes, but is not limited to, light tubes, glass, fuses, and heating elements. These items are considered consumables and may require replacement over the product's lifespan.

      We understand that on-site repair is crucial when equipment issues arise. SamBake provides comprehensive technical support to efficiently resolve any problems with your commercial ovens.      Given our global customer base, our primary and most effective method of support is through remote technical guidance. This approach is often the fastest and most efficient and includes:Video guidance and manuals: We provide detailed video tutorials and digital manuals to guide you or your local technician through repairs.Real-time communication: Our technical team is available via phone or WhatsApp to offer live, step-by-step assistance.Parts shipment: We promptly ship necessary spare parts to your location to ensure a quick repair.      While we don't offer universal on-site service worldwide, we may coordinate on-site repair services with partners in specific regions. This service is contingent on your location and the complexity of the issue.      If you require this service, please contact us:1、Email sales@sambake.com, providing a detailed description of the problem, along with the equipment's model, serial number, and video.2、Our team will first conduct a remote diagnosis.      We're committed to providing quick and effective solutions to ensure your production remains uninterrupted. We believe that robust after-sales support is just as important as the quality of the equipment itself.

      If your SamBake commercial deck oven makes any unusual noises during operation, please take the following critical steps immediately to ensure safety and preserve the equipment's integrity:Stop operation immediately: Upon hearing any unusual noise, turn off the oven's power right away. This prevents potential damage to components or a more severe equipment malfunction.Inspect the source of the noise: The noise typically originates from a few common components. Carefully check the oven's internal fan or blower for any loose parts or foreign objects. Also, inspect any moving parts or rack supports inside the oven to ensure everything is properly seated and secured.Contact our technical team: Even if you identify the noise source, we do not recommend disassembling or repairing the oven yourself. Improper handling can lead to more significant damage and safety risks. Please contact our professional technical team for assistance.      Our technical team provides comprehensive remote diagnosis and repair guidance to get your equipment back up and running as quickly as possible. Please email us at sales@sambake.com and provide the following information to expedite the diagnosis:Equipment model and serial number: This helps us quickly identify your specific unit.Detailed description of the problem: Describe the type of noise and when it occurs.Relevant videos: A clear video recording of the noise will significantly assist our team in making an accurate diagnosis.      Our goal is to provide efficient solutions, whether through remote guidance or necessary parts support. We promise that SamBake equipment is known for its durability and high performance, and we are committed to protecting your investment with professional after-sales support.

      The first-time operation of your SamBake commercial deck oven is a critical step to ensure its long-term stable performance and safe use. We strongly recommend you follow these specific precautions before your very first operation:Thoroughly clean the oven interior: Before the first use, carefully wipe the interior of the oven, including all trays and surfaces, with a damp cloth and mild detergent. This helps remove any dust, oils, or impurities that may have been left during manufacturing and shipping. Ensure the interior is completely dry before proceeding.Perform an "empty bake": An initial empty bake is essential. It helps burn off any residual manufacturing oils, coatings, or odors from the new equipment. Follow the instructions in the user manual to run the oven at its highest temperature for a period of time. It's normal for some smoke or odor to be produced during this process. Ensure there is good ventilation while the oven is running.Familiarize yourself with the user manual: Read the provided user manual carefully. It details the oven's functions, correct operating procedures, safety guidelines, and maintenance advice. Familiarize yourself with the control panel and learn how to set different temperatures, times, and baking modes.Check voltage and power: Ensure that the voltage of your power supply matches the requirements stated on the equipment's nameplate. SamBake offers customized voltage and plug options, but a correct connection is crucial for the oven's proper function.Post-first-use maintenance: After the first empty bake, allow the oven to cool naturally and wipe the interior with a damp cloth again. This helps remove any remaining residue.      By following these simple steps, you'll ensure your new oven starts in optimal condition, ready to deliver excellent baking results. Our products are benchmarked against leading industry brands and manufactured to high standards, providing you with reliable performance for years to come.

      Yes, every piece of SamBake equipment is designed with ease of cleaning and maintenance as a core consideration. We know that in a fast-paced commercial baking environment, efficient cleaning and maintenance are key to a smooth-running production line and to maintaining food safety.      We simplify the cleaning and maintenance process through the following design features:High-Quality Stainless Steel Material: Our equipment is primarily made from food-grade 304 stainless steel or high-strength 430 stainless steel. These materials are not only corrosion-resistant and wear-resistant, but their smooth surfaces are also very easy to wipe down, effectively preventing bacterial growth.User-Friendly Structural Design: Our self-tilting mixers and multi-functional combination ovens feature easy-to-clean designs, making them ideal for high-frequency cleaning environments like central kitchens. Many components, such as mixing bowls and tools, are detachable for thorough cleaning and sanitation.Minimalist Design: The clearance between the mixing hook and the bowl bottom on our dough mixers is as small as 2-3mm. This optimized design not only improves mixing efficiency but also ensures "zero residue," reducing cleaning efforts.Non-Stick Conveyor Belts: For equipment like our dough sheeters, we use non-stick fiber conveyor belts that meet high hygiene standards. This design makes cleaning and maintenance very simple.Remote Technical Support: We provide detailed videos and manuals that guide you through daily maintenance and simple troubleshooting. This allows you to easily perform routine upkeep and extend the lifespan of your equipment.      We believe that a great piece of baking equipment should not only be high-performing but also make daily maintenance simple and hassle-free.

      Yes, SamBake offers comprehensive customization services for our commercial ovens. We take pride in our position as a "customization partner" rather than a simple "label factory." Our core competency is providing tailor-made solutions to meet our clients' unique business needs and brand visions.      Our customization services cover several key areas:Exterior Customization: You can customize the oven's color, appearance, brand logo, and nameplate sticker. This ensures your equipment aligns perfectly with your brand identity and enhances brand recognition.Control System Customization: You can choose different control panel types, including traditional manual knobs, user-friendly PCB buttons, or an advanced LCD touchscreen.Technical Specifications Customization: We offer flexible customization options for the equipment's dimensions, number of layers, capacity, voltage (110V/220V/380V), and energy configuration (electric or gas). This ensures your oven fits perfectly in your kitchen space and meets local energy standards.Functional Customization: Our technical team can customize special features for the oven based on your specific requirements, such as a steam assist system or stone baking functionality.      To start the customization process, please provide your specific requirements, and our technical team will assess the feasibility and provide a detailed solution. We leverage advanced manufacturing technologies, such as Swiss Bystronic precision laser cutting and Italian Salvagnini automated bending centers, to ensure the quality and accuracy of all customized equipment. We are committed to turning your ideas into a fully functional piece of baking equipment that reflects your brand's unique style.